New service eases burden for Saltcoats bereaved families

by Rebecca Garrett

Bereaved families in Saltcoats no longer have to contact a long list of council and government departments when a loved one has died.

Tell Us Once, a new service that notifies the authorities of a family's bereavement, has been launched by North Ayrshire Council and the Department for Work and Pensions (DWP).

Under the new service, your local registrar in the office at 45 Ardrossan Road, can ensure that all relevant public services are made aware of the bereavement.

This includes Council services such as housing, housing benefit, council tax, library services, children's services and adult services.

As well as Council services, organisations who can be informed, if required, are:

  • Department for Work and Pensions
  • HM Revenue and Customs
  • Identity and Passport Service
  • Driver and Vehicle Licensing Agency

By notifying up to 28 different services on their behalf, Tell Us Once is a much easier way for families to report their bereavement to the relevant authorities.

The only information your registrar needs is a National Insurance number, date of birth, details of any benefits or services being received, driving licence or licence number and passport or passport number and town/country of birth.

Details of next of kin, surviving husband, wife or partner or the person dealing with their estate may also be required.


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